Refund Policy
We want you to feel confident about your investment in financial education. Here's everything you need to know about our refund process.
We offer a 14-day money-back guarantee for all our budgeting courses starting from your enrollment date. This gives you enough time to access the materials, attend your first sessions, and decide if our teaching approach works for you.
For our extended 6-month programs launching in autumn 2025, you'll have a 30-day window to request a full refund. We believe this longer timeframe allows you to properly evaluate the comprehensive curriculum and teaching methods.
Important: Refund Deadlines
All refund requests must be submitted before the specified deadline. We process requests based on enrollment date, not purchase date.
- Course materials can be accessed during evaluation period
- Attendance at live sessions doesn't affect refund eligibility
- Downloaded resources don't disqualify refund requests
- Partial course completion is acceptable within timeframe
Getting your refund is straightforward. We've designed this process to be as simple as possible while ensuring we can improve our courses based on your feedback.
Refunds are returned using the same payment method you used for enrollment. Processing times vary depending on your bank or card provider, but here's what you can typically expect.
If your original payment method is no longer active, we'll work with you to arrange an alternative refund method. This might add a few extra days to the process, but we'll keep you informed throughout.
Life happens, and sometimes circumstances beyond your control affect your ability to participate in courses. We handle certain situations with additional flexibility, even outside our standard refund window.
Medical emergencies, job loss, or significant family circumstances may qualify for extended consideration. We review these requests individually and often find ways to accommodate students facing genuine hardship.
For our upcoming intensive workshops scheduled throughout 2025, different refund terms may apply due to limited seating and advance preparation requirements. These specific terms are always clearly outlined during enrollment.
Course Credit Alternative
Sometimes we can offer course credit instead of refunds, allowing you to join a future program that better fits your schedule or needs.
We're here to help with any questions about refunds or if you're unsure whether our courses are right for you. Sometimes a quick conversation can help you decide, or we might suggest a different course that better matches your goals.
Our team understands that financial education is a personal journey, and what works for one person might not work for another. We'd rather you find the right fit than feel stuck with something that doesn't serve you.